Account Management Archives

Senior Account Manager

Posted on 03/01/2022 at 11:29 am.

Written by Bean

Following a number of key wins this year, our established award-winning agency, Gabrielle Shaw Communications (GSC), is looking for a smart and energetic SAM experienced in interiors and lifestyle PR to join our dynamic, entrepreneurial team in Chelsea, London. The ideal candidate would also have drinks experience too.

Who Are We?
Gabrielle Shaw Communications is an established, global luxury and lifestyle communications agency with a track record creating legacies for brands and entrepreneurs, trailblazing some of the most defining campaigns of the past 25 years.

As a member of the TAAN global network of independently owned creative, communications and digital agencies across more than 50 countries, our work is complemented by an extended reach and exceptional learning opportunities.

We love working with entrepreneurs, brands and business across many lifestyle and luxury sectors – fashion, beauty, interiors, travel, food and drink. We have partnered with start-up businesses to create new possibilities, enabled the expansion of growing businesses, and launched global brands into Europe, igniting cultural movements. We place importance on having an integrated approach spanning PR, Social, Digital and Creative.

We pride ourselves in our unique, long-term strategic thinking for each of our clients, building a team around each one that fully understands its ambitions. We have worked with a wide range of brands including Bicester Village, Nurse Jamie, American Express, Peroni, Selfridges, White Desert and HURR.

What Sets Us Apart?
Strategic, yet highly creative, we pride ourselves on being energetic, smart and have an insatiable appetite for what’s next helping our clients to become and stay relevant. We understand the influence or bigger themes from technology and climate change to the pandemic and how to unlock strategic, compelling and meaningful storytelling by connecting a brand’s vision and values to the cultural zeitgeist.

It’s in Our DNA
Our clients reflect our passion. We are purpose-driven and we have always been passionate about sustainability. A female founder-led business we pride ourselves championing female founder-led business but not exclusively. At the same time, we love to work with brands and entrepreneurs whose values chime with ours and those of the evolving world around us. We want to shape a multigenerational and diverse team with shared values of inclusion and equality.

Is this you?
You are an SAM with at least 4 years’ experience. You are passionate about interiors and lifestyle brands with interiors contacts and the ability to pitch across the landscape of PR and Social Media. Articulate and positive, you are a team player and a collaborator with great energy, a ‘can do’ attitude and an ability to make things happen quickly. You know what is happening in the world and love to read/ scroll and share, knowing who is saying and doing what, voluntarily bringing to the table insights, opportunities and ideas. You are an excellent writer with attention to detail.

Knowledge, Skills & Experience

Understanding the strategic vision of a client and brand, translating this into an action plan to deliver tangible results against clear deliverables and desired output.
Exceptional media and influencer contacts and ability to deliver quality results through purposeful outreach, pitching across sectors and demonstrating a true understanding of the global media and social landscape.

Core Skills

Excellent communication skills and attention to detail; written, spoken presentation and interpersonal.
Flexibility of approach, agility and ability to multitask.
Excellent organization and planning skills both short-term deliverables and long-term planning including planning, budgeting, scheduling, monitoring and evaluating.
Project management and regular reporting to clients through management reports.
Client management, understanding deliverables, translating into a clear action plan and strategic roadmap that remains one step ahead.
Out of hours client support when necessary.

Leadership

Ability to motivate, manage and mentor junior staff and interns.
Ability to manage across and upwards to ensure all stakeholders including clients, senior management are aligned.
Manage the workload and output quality/quantity of AEs and AAs.

Creative

High level of conceptual creativity & initiative.
Interest and knowledge in cultural trends and movements and an ability to marry this with brand vision and values.
Being a (digital) storyteller with an innate ability to fuse culture with the brand to create a compelling narrative that will bring the brand proposition to life in a relevant and exciting way.

Further Details and Application
Hours: 9.00am – 6.00pm
Location: London SW10
Flexible: 3 days in the office, 2 WFH
Salary: £35 – £40K dependent on experience

Website: https://gabrielleshaw.com/
Instagram: https://www.instagram.com/gshawcoms/
Linkedin: https://www.linkedin.com/company/gabrielle-shaw-communications/

All applications through Bold New World Recruitment. Please email your CV and a covering letter to contact@boldnewworld.co.uk or through the REPLY button above.

Account Manager

Posted on 03/01/2022 at 10:31 am.

Written by Bean

Following a number of key wins this year, our established award-winning agency, Gabrielle Shaw Communications (GSC), is looking for a smart and energetic Account Manager with a minimum of 1 year’s experience in interiors, lifestyle and drinks PR to join our dynamic, entrepreneurial team in Chelsea, London.

Is this you?
You are an Account Manager with at least 1 year’s experience. You are passionate about interiors and lifestyle brands with interiors contacts and the ability to pitch across the landscape of PR and Social Media. Articulate and positive, you are a team player and a collaborator with great energy, a ‘can do’ attitude and an ability to make things happen quickly. You know what is happening in the world and love to read/ scroll and share, knowing who is saying and doing what, voluntarily bringing to the table insights, opportunities and ideas. You are an excellent writer with attention to detail.

Knowledge, Skills & Experience

Understanding the strategic vision of a client and brand, translating this into an action plan to deliver tangible results against clear deliverables and desired output.
Exceptional media and influencer contacts and ability to deliver quality results through purposeful outreach, pitching across sectors and demonstrating a true understanding of the global media and social landscape.

Core Skills

Excellent communication skills and attention to detail; written, spoken presentation and interpersonal.
Flexibility of approach, agility and ability to multitask.
Excellent organization and planning skills both short-term deliverables and long-term planning including planning, budgeting, scheduling, monitoring and evaluating.
Project management and regular reporting to clients through management reports.
Client management, understanding deliverables, translating into a clear action plan and strategic roadmap that remains one step ahead.
Out of hours client support when necessary.

Leadership

Ability to manage across and upwards to ensure all stakeholders.
Manage the workload and output quality/quantity of AEs and AAs.

Creative

High level of conceptual creativity & initiative.
Interest and knowledge in cultural trends and movements and an ability to marry this with brand vision and values.
Being a (digital) storyteller with an innate ability to fuse culture with the brand to create a compelling narrative that will bring the brand proposition to life in a relevant and exciting way.

Further Details and Application
Hours: 9.00am – 5.00pm
Location: London SW10
Flexible: 3 days in the office, 2 WFH
Salary: £25K – £35K dependent on experience

Website: https://gabrielleshaw.com/
Instagram: https://www.instagram.com/gshawcoms/
Linkedin: https://www.linkedin.com/company/gabrielle-shaw-communications/

All applications through Bold New World Recruitment. Please email your CV and a covering letter to contact@boldnewworld.co.uk or through the REPLY button above.

Sustainability Communications Manager

Posted on 01/01/2022 at 2:28 pm.

Written by Bean

Following a number of key wins this year, our established award-winning agency, Gabrielle Shaw Communications (GSC), is looking for a smart and energetic SCM to join our dynamic, entrepreneurial team in Chelsea, London.

Who Are We?

Gabrielle Shaw Communications is an established, global luxury and lifestyle communications agency with a track record creating legacies for brands and entrepreneurs, trailblazing some of the most defining campaigns of the past 25 years.

What Sets Us Apart?

Strategic, yet highly creative, we pride ourselves on being energetic, smart and have an insatiable appetite for what’s next helping our clients to become and stay relevant. We understand the influence or bigger themes from technology and climate change to the pandemic and how to unlock strategic, compelling and meaningful storytelling by connecting a brand’s vision and values to the cultural zeitgeist.

It’s in Our DNA

Our clients reflect our passion. We are purpose-driven and we have always been passionate about sustainability. A female founder-led business we pride ourselves championing female founder-led business but not exclusively. At the same time, we love to work with brands and entrepreneurs whose values chime with ours and those of the evolving world around us. We want to shape a multigenerational and diverse team with shared values of inclusion and equality.

Is this you?

Have you Sustainability Communications experience? We have a number of clients in this area and keen that you are able to hit the ground running. Are you articulate and positive, you are a team player and a collaborator with great energy, a ‘can do’ attitude and an ability to make things happen quickly. You know what is happening in the world and love to read/ scroll and share, knowing who is saying and doing what, voluntarily bringing to the table insights, opportunities and ideas. You are an excellent writer with attention to detail.

Knowledge, Skills & Experience

Understanding the strategic vision of a client and brand, translating this into an action plan to deliver tangible results against clear deliverables and desired output.
Exceptional media and influencer contacts and ability to deliver quality results through purposeful outreach, pitching across sectors and demonstrating a true understanding of the global media and social landscape.

Core Skills

Excellent communication skills and attention to detail; written, spoken presentation and interpersonal.
Flexibility of approach, agility and ability to multitask.
Excellent organization and planning skills both short-term deliverables and long-term planning including planning, budgeting, scheduling, monitoring and evaluating.
Project management and regular reporting to clients through management reports.
Client management, understanding deliverables, translating into a clear action plan and strategic roadmap that remains one step ahead.
Out of hours client support when necessary.

Leadership

Ability to motivate, manage and mentor junior staff and interns.
Ability to manage across and upwards to ensure all stakeholders including clients, senior management are aligned.
Manage the workload and output quality/quantity of AEs and AAs.

Creative

High level of conceptual creativity & initiative.
Interest and knowledge in cultural trends and movements and an ability to marry this with brand vision and values.
Being a (digital) storyteller with an innate ability to fuse culture with the brand to create a compelling narrative that will bring the brand proposition to life in a relevant and exciting way.

Further Details and Application
Hours: 9.00am – 6.00pm
Location: London SW10
Flexible: 3 days in the office, 2 WFH
Salary: £35 – £40K dependent on experience

Website: https://gabrielleshaw.com/
Instagram: https://www.instagram.com/gshawcoms/
Linkedin: https://www.linkedin.com/company/gabrielle-shaw-communications/

All applications through Bold New World Recruitment. Please email your CV and a covering letter to contact@boldnewworld.co.uk or through the REPLY button above.

Sales and Operations Executive

Posted on 25/10/2021 at 11:45 am.

Written by Bean

Background

Are you independently-minded with a passion for luxury travel? We are looking for a dynamic and intelligent Operations Executive to join our fast-paced and fast-growing Tailor Made Travel team, based in the Cotswolds. The Red Savannah brand shines because of the people we employ. We have a specific brand DNA that requires team members to be confident, sophisticated self-starters, independent thinkers with excellent social skills and a well-developed sense of humour. We deal with many High Net Worth clients/celebrities and are therefore deadly serious about what we do – but we try and have fun doing it and there is a terrific team spirit across the business.

About Us

Winner of the 2021 Conde Nast Traveller ‘World’s Best Tour Operator’ award, Red Savannah is a luxury travel company established in 2011 by George Morgan-Grenville and a team of extraordinarily knowledgeable professionals, each with many years’ experience at the luxury end of the travel industry. Our address books are the best in the business – from Kings to Concierges – and we deliver only the most superlative life-changing travel experiences. Beautifully planned private journeys across the Americas, the Indian sub-continent & Asia, ruggedly exciting African safaris, idyllic palm-fringed Indian Ocean islands, the most stunning portfolio of hand-picked Luxury Villas and Resorts in Europe & the Caribbean and an impressive fleet of Turkish Gulets – all delivered with charm, passion, integrity and style. The Red Savannah experience strives to be authentic, substantial and intelligent. The aim has always been to bring back craftsmanship in order to create journeys of substance, without the glitz and over-hackneyed travel jargon. Every Travel Designer sells what they know and says what they think. No hogwash. No luxury-speak. Just up-to-date knowledge and an ability to listen to and interpret sophisticated needs. In 2020, the company won the prestigious ‘The Queen’s Award for Enterprise’. Quite simply, cutting edge travel redefined for the 21st century.

About the Role

The Operations Executive role is primarily to support the sales process, taking over at a critical stage and arranging all of the services that will turn the booking from an ordinary holiday, to an extraordinary holiday. Typically, the executive will act as an interface between the client, the travel designer and all services booked and delivered in destination. This will involve communicating effectively and courteously with all the Company’s suppliers, providing them with all the information they need about each booking and maintaining excellent relations. You will also oversee the production of attractive and accurate electronic documentation for clients.

You will work in close partnership with the key sales staff to develop excellent communications and teamwork. In addition, you will assist with analysis and review of all sales & operational systems with a view to implementing continuous improvement. Managing and loading data and maintaining accurate records on the company’s Darwin reservations system will be integral to the success of this role. Time will be spent procuring critical pre-departure information from clients, as well as assembling beautifully prepared travel documents both electronically and in specially prepared hard copy format. All elements of their journey will need to be accurately booked, with detailed timings, to ensure the seamless delivery and perfect flow of the holiday booked.

Whilst backing up the sales team, there will be the opportunity to speak directly to clients and respond to enquiries with efficiency, accuracy and courtesy. A degree of creativity will also be part of the role, sourcing photography and liaising with the marketing team to help plan successful social media and marketing campaigns.

The role itself requires an ability to think proactively under pressure, be able to adapt to fast-moving and dynamic situations on the ground and above all, to empathise with each client’s individual needs. Candidates that show real sales aptitude will also be taught to sell and ultimately, may be able to join the sales team.

This is an exciting role and will suit either a recent graduate, or a seasoned travel specialist. We are also not committed to employing graduates only. Those who have not gone to university will be equally considered provided they have earned the equivalent of a degree in ‘life’ – eg. doing something interesting whether educational, business orientated or philanthropic.

Skills

A passion for experiential travel and a deep-rooted desire to be immersed in the world of Luxury Travel.
The drive and personal characteristics to help grow sales by ensuring the service offered is second to none, thus ensuring repeat business from satisfied and happy clients.
Excellent attention to detail, to ensure that every element of a tailor-made journey is booked correctly and precisely described in client documentation.
When buying ad hoc extra services, negotiation skills to achieve the best possible commercial terms, including rates, inclusions, payment schedules and cancellations policies.
Intelligent willingness to immerse yourself in the subject by reading all appropriate travel columns / luxury magazines.
Excellent writing skills and understanding of grammar.
Good creative eye for photography.
Good numeracy skills and commercial flair.
Ability to communicate effectively from both a written and oral standpoint.
Proactive, creative character with high degree of initiative and resourcefulness.
Luxury brand experience is an advantage, though not essential.
Entrepreneurial ‘can do’ attitude.
Deep rooted and visceral customer service ethic.
Excellent interpersonal skills and team player.

We are seeking a highly motivated individual to deliver this brief. You must be enthusiastic about joining a dynamic and successful company and committed to playing a pivotal role within the business. You will also be entrepreneurial, flexible, trustworthy, reliable and happy to contribute in any way they can to the success of the company, irrespective of whether a particular request or course of actions fits exactly within your job description.

Our aim is always to offer an excellent career path to the right candidates. The role is full time and is based in the thriving Georgian Spa town of Cheltenham (fast becoming the cyber capital of the UK). Currently team members work in our large, open plan office on Tuesday-Thursday, and from home on Monday & Friday.

Further Information

Training: No previous experience necessary, on the job training
Location: Cheltenham, UK
Office: WFH: Monday and Friday, Office: Tuesday – Thursday
Salary: £19,000 – £23,000 pa + bonus, dependent on experience
Application: Contact Katharine Landale at Bold New World Recruitment with a CV and covering letter as above, contact@boldnewworld.co.uk, 07778 774848.

Thank you for your interest.

Villa Operations Executive

Posted on 25/10/2021 at 11:34 am.

Written by Bean

Background

Are you independently-minded with a passion for luxury travel? We are looking for a dynamic and intelligent Villa Operations Executive to join our fast-paced and fast-growing Luxury Villas team, based in the Cotswolds. The Red Savannah brand shines because of the people we employ. We have a specific brand DNA that requires team members to be confident, sophisticated self-starters, independent thinkers with excellent social skills and a well-developed sense of humour. We deal with many High Net Worth clients/celebrities and are therefore deadly serious about what we do – but we try and have fun doing it and there is a terrific team spirit across the business.

About Us

About the Role

The Operations Executive role is primarily to support the sales process, taking over at a critical stage and arranging all of the services that will turn the villa rental from an ordinary holiday, to an extraordinary holiday. Typically, the executive will act as an interface between the client and all services booked and delivered in destination. This will involve communicating effectively and courteously with all the Company’s suppliers, providing them with all the information they need about each booking and maintaining excellent relations. You will also oversee the production of attractive and accurate electronic documentation.

You will work in close partnership with the key sales staff to develop excellent communications and teamwork. In addition, you will assist with analysis and review of all sales and operational systems with a view to implementing continuous improvement. Managing and loading data and maintaining accurate records on the company’s Darwin reservations system will be integral to the success of this role. Whilst backing up the sales team, there will be the opportunity to speak directly to clients and respond to enquiries with efficiency, accuracy and courtesy. A degree of creativity will also be part of the role, sourcing photography and liaising with the marketing team to help plan successful social media and marketing campaigns.

The role itself requires an ability to think proactively under pressure, be able to adapt to fast-moving and dynamic situations on the ground and above all, to empathise with each client’s individual needs. As the successful candidate will also be dealing with the villa owners (often European) and other suppliers on the ground, an ability to speak a foreign European language often makes a significant difference in terms of completing a task successfully. However, foreign language skills are not a pre-condition to securing this role.

Candidates that show real sales aptitude will also be taught to sell and ultimately may be be able to join the sales team.

Skills

A passion for experiential travel and a deep-rooted desire to be immersed in the world of Luxury Villas.
The drive and personal characteristics to help grow villa sales by ensuring the service offered is second to none, thus ensuring repeat business from satisfied and happy clients.
When buying extra services, negotiation skills to achieve the best possible commercial terms, including rates, inclusions, payment schedules and cancellations policies.
Intelligent willingness to immerse yourself in the subject by reading all appropriate travel columns / luxury magazines.
Excellent writing skills and understanding of grammar.
Good creative eye for photography.
Good numeracy skills and commercial flair.
Ability to communicate effectively from both a written and oral standpoint.
Proactive, creative character with high degree of initiative and resourcefulness.
Luxury brand experience is an advantage, though not essential.
Entrepreneurial ‘can do’ attitude.
Deep rooted and visceral customer service ethic.
Excellent interpersonal skills and team player.

We are seeking a highly motivated individual to deliver this brief. They must be enthusiastic about joining a dynamic and successful company and committed to playing a pivotal role within the business. They will also be entrepreneurial, flexible, trustworthy, reliable and happy to contribute in any way they can to the success of the company, irrespective of whether a particular request or course of actions fits exactly within their job description.

Further Information

Thank you for your interest.